Appealing a parking fine in Moscow - how to find out about availability and where to challenge it online?


The increase in the number of vehicles used by the population leads to problems with their parking. In cities with a high population level, to resolve such issues, specific measures are taken to deal with violators. To improve the situation in parking areas, the authorities are attracting concerned citizens who can record the violation with photographic equipment and transfer it to the appropriate department. To help solve this problem, you need to know where to send your parking violation photo.

How to report illegal parking

There are several ways to complain about illegal parking. To do this, you can call the inspection department’s hotline or personally visit the department responsible for the area of ​​the territory within which the violation occurred.

In order for the owner of a vehicle parked illegally to be punished, it is necessary to record the offense using photo or video equipment (for example, a smartphone). In most cases, an electronic photograph is sufficient evidence.

This material, together with the corresponding statement, is sent to the territorial office of the traffic police. Based on this request, the situation is assessed and a decision is made to apply punishment to the offender. The applicant has the right to find out whether this violation was stopped. This allows you to monitor the performance of the inspection body.

About parking on the sidewalk

It is very common to encounter drivers whose cars drive onto the sidewalk to one degree or another. Even driving slightly onto the sidewalk can result in fines. Based on Article 12.19 of Part Three of the Administrative Code, the driver is fined 1,000 rubles. It is worth noting that for cities of federal significance the fine increases to three thousand rubles.

Many motorists do not even suspect that they are violating traffic rules by driving onto the sidewalk. Such maneuvers may be caused by a reluctance to interfere with other cars, but even with good intentions, a gross violation of traffic rules occurs. It’s better to park your car a little further away, even in a paid parking lot, than to pay a fine.

Taking the correct photo of a parking violation

A photograph is considered the most acceptable evidence of a parking violation, since it is easier to attach to the case and can be printed in documents. It is also easier to verify the authenticity of photographic materials. For a photo to be accepted, it must be taken in accordance with all rules.


The photograph showing a parking violation must show the following:

  • car (with signs of make and model);
  • his license plate;
  • parking area;
  • a sign prohibiting parking in the area;
  • geolocation and date of shooting.

If the photo contains all these elements, it will be accepted as evidence of an offense. The following data is attached as additional information:

  • indication of the location of the violation (region, locality, district, street, etc.);
  • date and time;
  • vehicle identification information;
  • an indication of the provisions of the traffic rules that were violated.

According to the rules, the applicant submits not only a photograph from the scene of the violation, but also writes down all the data in writing. In addition, he must provide personal identification information (for example, an identity card).

Where to complain about the seizure of territory

If the residents of the house are unhappy that a certain person has fenced off the area next to the house in order to constantly park his car on it, then they can file complaints with different authorities:

  • Initially, you need to try to solve the problem peacefully, for which you can ask the car owner to remove the barriers, and it is also recommended to warn him that if this is not done, complaints will be sent to various government agencies;
  • contacting a public point that specializes in maintaining order in a particular region, and it is called OPOP, and the employees of this institution, upon the application of residents, must record the violation and write down the car number, and then use special equipment to remove the barriers;
  • filing a complaint with the Internal Affairs Directorate is considered an effective method of influencing the offender;
  • if the above methods do not bring the desired result, then an application is made to the housing department, and the employees of this institution must remove the structures that violate the law, and the application is considered within one month;
  • drawing up an appeal to the local administration, a decision on which is made within a month, after which all fences from the territory will certainly be removed;
  • it is possible to contact a special commission that prevents various types of illegal activities related to parking, but such organizations are located only in large cities;
  • appeal to the media, which will attract the public to this problem;
  • drawing up an application to the State IP authorities.

Thus, if an illegal occupation of a certain part of the territory located next to a high-rise building is detected, residents can use various methods to attract the attention of specialized services. In most cases, barriers are removed within one month.

Ways to file a complaint

To file a complaint with any of the above organizations, a written statement must be drawn up. A sample complaint about illegal parking in the courtyard of a multi-storey building can be downloaded below for free.

Illegal parking in the courtyards of houses, what to do.

It must contain the following information:

  • the name, address and contact details of the applicant;
  • date when the appeal is made;
  • information about violations;
  • applicant's signature.

Sample complaint about illegal parking in the courtyard of a multi-storey building.

Important! To promptly consider the application and increase the likelihood of a positive resolution of the issue, it is necessary to attach evidence to this document, and it is advisable to take photographs of violations for this purpose.

How can you combat the squatting of parking spaces? Where to complain? Answers in this video:

Filing a complaint can be done in different ways:

  • when visiting the selected institution in person, and in such a situation it is advisable to have two copies on hand, one of which is given to the employee of the organization, and on the other he must put a stamp and signature, as well as the date of acceptance of the application;
  • sending documents by mail, and for this you need to use the attachment list, as well as use registered mail;
  • if it is not possible to use the two above methods, then you can invite an authorized person who, on behalf of the applicant, will submit the application to the institution, but for this he must have a notarized power of attorney.

Important! The likelihood of a positive resolution of the issue increases in a situation where several residents of the house are involved in drawing up an application at once, so a collective appeal is formed, signed by several citizens at once.

How long does it take to process an application?

All requests to the above organizations are considered within 30 days from the moment the transfer of documents was registered.

The applicant must receive a written response.

Important! This period may be extended by different organizations for another month if any specific factors need to be identified.

If a positive decision is made on the complaint, then various fences are removed from the territory, and the violator is also required to pay a fine for violations.

How to legally create parking in the courtyard of a house? Step-by-step instructions here.

It is he who must eliminate the installed elements, and if he does not comply with this instruction, then this threatens him with additional fines.

Determining where to send a photo of a parking violation

In order for a parking violation to be recorded by the control service, data about it must be transferred to the territorial department responsible for the area where the illegal parking was committed. Contacting the competent authority increases the chances that the offender will be brought to justice.

The main service dealing with issues related to traffic violations is the traffic police. You can send your application to the representative office located as close as possible to the place of the violation. If this is not possible, you can submit materials to the local administration. They, as part of interdepartmental cooperation, will be sent to the appropriate department of the State Traffic Inspectorate.

Residents of the capital have the opportunity to submit a statement of violation through the Internet resource - AutoCode, developed specifically for such purposes.

How do I pay for a tow truck?

When a penalty is imposed, there is a risk of transport being evacuated to the impound lot. The tow truck service is paid separately from the amount of the penalty for violations and amounts to about five thousand rubles. The driver has the opportunity to return his vehicle to its place if the tow truck did not have time to take the car, but subject to its further parking in the correct place and payment of a fine.

The amount of the amount for tow truck services is determined by the region, but based on the general rules, keeping a car in a special parking lot for the first day will be 5,000 rubles, and in subsequent days 1,000 rubles.

Is it worth mentioning that a minor violation in the form of improper parking can cost the car owner a serious amount of money. If there is certain evidence of the driver’s innocence, the evacuation can be appealed, even if the car has already been taken away.

The driver needs:

  • make a payment for keeping the car in the parking lot;
  • pick up the car;
  • obtain a copy of the resolution on an administrative offense from traffic police officers;
  • check the document - vehicle license plates, compliance with the address of the violation that occurred;
  • check the location of the violation for signs prohibiting parking;
  • draw up a competent application to the traffic police, outlining your complaints and asking for a refund;
  • support the application with facts and materials confirming the driver’s innocence;
  • send a completed application to the traffic police.

We report violations of parking rules to the traffic police

To send a photo of a parking violation to the traffic police, you can use the official website of the department. To do this, you need to go to its main page and follow a simple algorithm of actions:

  1. On the main page, select the “Services” tab.
  2. Next, go to the “Receiving requests” section.

  1. To be able to continue submitting your appeal, you must read the terms and conditions of the service. Next, click the “Submit Appeal” button.

  2. The next step is to fill out the application form. It contains fields for text. Those that are o are required to be filled out. An electronic photograph showing the offense is attached to the form.
  3. To pass the system check, you must enter a verification code,

The service provides the opportunity to present a description of the situation in text form. In the appropriate form you can write something like this:

“On February 26, 2021, at approximately 9:00 am, near the entrance of a residential building located at st. Lenina 12 in Moscow, I recorded a violation of parking rules.

The violation was committed by the driver of a vehicle with the following identification data: state license. number, brand, model, color, etc. The fact of incorrect parking recorded by me is classified as an offense in accordance with the following paragraph of the traffic rules: name of the standard.

Attached to this appeal is a photo showing the incorrect parking of this vehicle. Based on the data presented, I ask you to consider my appeal and take appropriate measures, and also send me a notification about the results of the case at: address and passport details.”

The electronic form looks like this:

Where can I find out about unpaid parking fines in Moscow?

Each car owner can check his fine by choosing the most optimal method for himself:

  • Through the State Services ;
  • Through a special phone application “ Moscow Parking” ;
  • By filling out a special form on the traffic police ;
  • Through a special function created by the Moscow government by sending an SMS to 7377 .

After receiving the information, you can already determine whether the fine was issued legally.

What other violations can you detect yourself?

You can independently record the following types of traffic violations:

  • crossing railway tracks in an area not intended for this purpose;
  • driving through a red traffic light;
  • refusal to give way when exiting a secondary road;
  • crossing a solid dividing line;
  • driving into the oncoming lane;
  • refusal to let a pedestrian pass.

Such violations must be recorded according to all rules. Then the inspectorate will review them and take action.

Regulation of parking standards

Unfortunately, at the legislative level, a law has not yet been adopted that clearly regulates the rules of parking in the courtyards of multi-storey residential buildings. The main documents that must be taken into account when choosing a parking place today are considered to be current sanitary standards and traffic regulations. According to SanPiN, a parking space must meet the following requirements:

  • If the house and the parking lot do not have a separating fence, then the parking lot should be no closer than 10 meters from the residential building.
  • If there is a wall fence, and it has neither opening windows nor entry points towards the house, then the distance can be reduced by about a quarter.
  • If there is a landscaped local area, then it is permissible to organize parking for 50 cars or parking for 100 cars.

Traffic rules, in turn, prohibit:

  • Park the car in the yard or under the windows if it exceeds 3.5 tons.
  • Parking on the lawn and sidewalk, and you cannot drive even one wheel onto the sidewalk.
  • Block the passage or interfere with other vehicles, emergency services and public utilities.
  • Leave the vehicle with the engine running for more than five minutes.
  • Give yourself a permanent parking space.
  • Organize illegal parking.

Will the intruder find out who snitched?

Since applications to the traffic police are confidential, information about the applicant is not disclosed. Thanks to this, a concerned citizen does not have to fear that an intruder will find out his personal data.

If the case goes to trial, the applicant may be called as a witness. But even in this case, his identity can be hidden at his request.

What the law says

According to the traffic rules, a car can be parked on the sidewalk only in cases where there is an appropriate parking sign or a sign is hanging that allows parking there. If there are no signs, then leaving a vehicle on the sidewalk is strictly prohibited by law.

The law provides several exceptions to this issue:

  1. Vehicles belonging to special services such as ambulance, fire or police can park on the sidewalk area. Here it is important to comply with one condition - the blue special signal must be activated.
  2. Vehicles belonging to public utilities, as well as trucks delivering goods to a business or store located nearby, can drive on the sidewalks. There is also a rule here: driving on the sidewalk is permissible only when there are no other access roads.

The legislation severely punishes impudent people who park or drive a car on the sidewalk:

  • for example, in the capital, a fine of 3 thousand rubles is imposed for parking on a sidewalk zone;
  • in general in the Russian Federation, the fine for such an offense is about 1,000 rubles;
  • Another punishment option is evacuation to an impound lot, which threatens the driver with significant expenses for the tow truck and car storage.

Employees of the State Traffic Inspectorate can issue a resolution for an administrative offense, since it is their responsibility to monitor road safety.

But it is impossible to track all violations, especially when cars are parked on sidewalks located in the courtyard area among high-rise buildings. So residents, tired of walking around numerous cars parked on sidewalks and lawns, have to solve the problem on their own.

How to complain through the Moscow Assistant application

A mobile application “Moscow Assistant” was developed for Moscow residents, allowing them to report violations of traffic rules. To use it, you need to download and install it. The application is available for use on smartphones with any operating systems.

The application is free.

What can you complain about?

“Moscow Assistant” allows you to send complaints about the following offenses:

  • violation of stopping rules;
  • violation of parking rules;
  • unpaid parking;
  • exit and parking on the sidewalk;
  • parking at the pedestrian crossing;
  • leaving and leaving the vehicle on the lawn;
  • other similar violations.

Recording of offenses must be carried out in accordance with established rules. The application covers only a limited list of districts of the capital.

Appealing a fine due to illegal parking

First, it’s worth understanding what offense may entail a fine:

  • Parking on the sidewalk, as a rule, this type of parking is prohibited in any place unless there is a sign permitting parking. An exception may apply to motorcycles.
  • Parking on the lawn, such parking is prohibited both in the yard and in any other place where there is a lawn. The amount of the fine is set by local authorities.
  • Park next to the bus stop if the distance is less than fifteen meters.
  • Second row parking if not provided.
  • Parking near bodies of water, if the recreation area does not provide paved parking.
  • Parking on tram tracks or in the area of ​​railway tracks.

If there is confidence and evidence that there were no such violations, and the fine was issued unlawfully, then the appeal takes place according to the same scheme as described above.

How to use

The interface and functionality of the application is intuitive. It can be used without prior preparation or special knowledge. At the initial stage, the user has access to a demo mode. While in it, he can familiarize himself with the operation of the application, but does not have the opportunity to send a real complaint to the inspectorate.

To use the application for its intended purpose, you must register in the system, read the user agreement, and provide personal information.

How to challenge a parking fine in Moscow online?

In order not to waste time visiting various authorities, it is possible to resolve the issue through your personal computer. To do this, you need to go to the website parking.mos.ru. In the fines section, you need to download the application form and carefully fill out all the necessary points.

You can submit your application through the website, attaching a scan of the application and the resolution. These appeals are sent to the State Administration of the AMPP. In this case, applications are also considered within ten working days.

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