Traffic police hotline in Moscow

About the organization

The Main Directorate for Road Safety of the Ministry of Internal Affairs of the Russian Federation (GUOBDD MVD of Russia) (also the State Road Traffic Safety Inspectorate - GIBDD, State Traffic Inspectorate - GAI) is an independent structural unit of the central apparatus of the Ministry of Internal Affairs of the Russian Federation. The State Traffic Safety Inspectorate of the Ministry of Internal Affairs of Russia provides and carries out the functions of the Ministry to develop proposals for the formation and implementation of the main directions of state policy, legal regulation in the field of road safety.

Any motorist, and even a pedestrian, can seek advice from traffic police technical support staff. The range of services is not limited to consultations regarding the payment of fines, actions of employees, clarification of regulations, statements about broken traffic lights, etc. You can find out any questions related to traffic and safety.

Traffic police hotline for fines

If you have a question regarding monetary penalties for traffic violations, you need to call the number. This is a nationwide unified line on fines. Consultation is free. If the call comes from Russian numbers, the fee is not charged.

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By calling the fines hotline, you can find out whether there are any monetary penalties, as well as find out how lawfully the traffic police acted in relation to the violator. The service is also provided in the event of a failure. It is recommended to immediately contact the state traffic inspectorate if the payment was made, the money was written off, but monetary penalties continue to be listed in the database. If you ignore the procedure, you may end up on the list of defaulters. Enforcement will begin against him.

Attention

Each region has a local traffic police hotline. Calls to them can also be used to find out information about fines.

How to write to the traffic police support service?

There is only one way to submit a request for consideration to the technical department of the organization. The support team only considers requests sent through the official website.

You must select the “Acceptance of requests” section on the traffic police website - https://gibdd.rf/request_main and fill out the form, indicating important information. If necessary, photo and video materials are attached to help quickly understand the situation.

In other cases, citizens are advised to contact the available communication channels, the main one being the hotline. Additional reference information can be found in the “Questions and Answers” ​​section.

List of questions asked on the traffic police hotline

Attention:
With the help of the traffic police hotline, the fight against corrupt officials is underway.

First of all, it is recommended to use a trust system in the following situations:

1. The traffic inspector demands to pay the fine on the spot.
2. The rights of the citizen were violated, but there is no evidence. The call center representative is obliged to suggest how to act in the current situation.
3. The violations were recorded on a video recorder. The person answering calls on the traffic police hotline will explain to the applicant where the filming should be taken.
4. The driver is trying to give a bribe. In this case, an employee of the State Traffic Inspectorate can contact the hotline. The call is also made in a situation where a citizen behaves inappropriately or uses force against a representative of an authorized body.
5. Questions have arisen regarding fines. An appeal is made if there is doubt regarding the legality of the penalty or the amount of sanctions.
6. Funds were deposited to close the obligations, but the fine continues to be included in the database.

It is permissible to contact the hotline to solve other problems. The operator does not advise citizens on issues related to the readiness of documentation or the specifics of the work of the MREO unit. To clarify this information, you need to contact the territorial organization. A personal visit or phone call is acceptable.

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What is the telephone number of the traffic police hotline?

The hotline telephone serves as the main source of communication for pedestrians or drivers, which is why most citizens use it. Applications are accepted promptly, without delay, at any time and from all regions. You can call the hotline.

Calls are accepted around the clock, from all cellular and landline devices. An additional short telephone number is 102, available from all mobile phones.

There are separate telephone numbers for cities, for example:

• Moscow — +7 (495) 623 70 70.
• St. Petersburg - +7 (812) 234 90 21.
• Kazan - +7 (843) 533 38 88.
• Vladivostok - +7 (423) 231 09 08.
• Bryansk - +7 (4832) 74 36 84.

Who can call the traffic police hotline in Moscow?

If a citizen has a question that only an inspector can answer, he must contact the State Traffic Inspectorate. Employees of the Moscow traffic police hotline take calls around the clock. You can contact a traffic police representative:

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.

• the driver involved in the accident;
• a pedestrian who witnessed an accident;
• a motorist, if a representative of the State Traffic Inspectorate performs unlawful actions;
• any other person requiring immediate consultation.

Traffic police hotline in the regions

Contacts in other localities can be viewed in the table below or on Yandex Maps.

Hotline of the Russian State Traffic Safety Inspectorate

The traffic police hotline of the Russian Federation helps citizens; according to the traffic police press service, it is ready to respond to more than 5,000 calls within a month. In addition, every traffic police car today has a hotline telephone number.

Qualified specialists are ready to advise on all issues related to the traffic police. Among other things, by calling the hotline, you can find out about the amount of fines owed.

The Russian State Traffic Safety Inspectorate hotline operates effectively in all regions of the Russian Federation.

Home — Traffic Regulations Supplement — Traffic Police Hotline

When can I call the traffic police hotline number in St. Petersburg?

Calls are received by traffic police officers on duty, who allow them to understand the current situation. It is recommended to contact the traffic police hotline in St. Petersburg in the following cases:

• the inspector asks for a bribe, or the driver wants to give one;
• questions arose regarding monetary collections and resulting debt;
• a citizen witnessed the accident;
• a person is accused of violating traffic rules without any reasonable grounds;
• the driver believes that the traffic police representative exceeded his authority;
• Questions arose regarding the functioning of the State Traffic Inspectorate.

IMPORTANT
Call center employees help you quickly understand how to act in the current situation. However, it is necessary to clearly state the essence of the problem. Before calling, it is worth formulating a question. It is necessary to detach yourself from emotions if they overwhelm you. It is recommended to be polite. Do not use rude, aggressive phrases.

Contacting the traffic police hotline online

If the issue does not require an urgent solution, it is permissible to contact the traffic police hotline online. The procedure is carried out through the official website of the State Traffic Inspectorate. You will need to do the following:

1. Go to the official traffic police page on the Internet. To do this, you can use the search.

   

2. On the main page, select the “traffic police services” section. Feedback is provided through the “Send a request” column.
3. Follow the link and read the information provided. The page describes in detail the features of interaction with the department by sending an online request. If all the nuances are clear, you need to check the box I have read the information, and then click on Submit an appeal.

   

4. Enter the data in the online form that opens. You will need to provide information about the department, as well as personal information. Additionally, an email address is indicated. It will receive a response. At the bottom there is a column “text of appeal”. Here you can describe the situation in detail. It is acceptable to attach files confirming the information.

   

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5. Check the correctness of the information entered, indicate the text from the image and send the request. Its consideration will be carried out in accordance with the norms of Federal Law No. 59 of May 2, 2006 On the procedure for considering appeals from citizens of the Russian Federation. The response is provided within 30 days. It is permissible to extend the period for another month.

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