Traffic police traffic police Samara Samara region

The massive number of questions and complaints from car owners about the work of the traffic police contributed to the development of a mechanism for involving the public in monitoring compliance with the rule of law and the rights of citizens through trust services, hotlines, etc. Over a short period of time, the introduction of these services has justified itself and is in increasing demand among drivers.

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Concept

The traffic police telephone number for inquiries is a service operating in dial-up mode, which is designed to resolve emergency situations and is designed to ensure compliance with the legal rights of citizens on the part of inspectors and vice versa.

Hotline operators are called upon to accept and, if possible, immediately resolve:

• offers;
• statements;
• requests;
• And so on.

Consultations on issues of law enforcement practice regarding the work of the traffic police are also provided by telephone.

Traffic Police Regiment of the State Traffic Safety Inspectorate (providing traffic safety on federal highways) of the Main Directorate of the Ministry of Internal Affairs of Russia for the Novosibirsk Region

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execution of administrative legislation, management of the State Traffic Inspectorate for a constituent entity of the Russian Federation

https://www.youtube.com/watch?v=ytcreatorsru

Novosibirsk, Vladimirovskaya st., 2Zh

Contact phone numbers

Duty department

Helpline

Office

IAZ Department, 232-13-10, 232-12-93

Phone for information

Office hours

• Monday is a closed day
• Tuesday is a closed day
• Wednesday is a closed day
• Thursday is a closed day
• Friday is a closed day
• Saturday is a closed day
• Sunday is a closed day

registration of vehicles and trailers for them

Novosibirsk, Borodina st., 60

Contact phone numbers

Phone for information,

Office hours

• Monday is a closed day
• Tuesday 09:00-18:00 (break 13:00-14:00)
• Wednesday is a closed day
• Thursday 09:00-18:00 (break 13:00-14:00)
• Friday 09:00-17:00 (break 13:00-14:00)
• Saturday 08:00-15:00 (break 12:00-13:00)
• Sunday is a closed day

1 Interdistrict examination department of the State Traffic Safety Inspectorate of the Main Directorate of the Ministry of Internal Affairs of Russia for the Novosibirsk region

issuance and replacement of driver's licenses

https://www.youtube.com/watch?v=upload

Novosibirsk, Stantsionnaya str., 83

Contact phone numbers

Registration and examination department: (383) 232-64-21

Phone for information

Office hours

Novosibirsk, Borodina st., 58

Contact phone numbers

Phone for information

Office hours

Contact phone numbers

Phone for inquiries, (383) 232-63-80

Office hours

2 Interdistrict examination department of the State Traffic Safety Inspectorate of the Main Directorate of the Ministry of Internal Affairs of Russia for the Novosibirsk region

Novosibirsk, Novaya Zarya st., 40A

Contact phone numbers

https://www.youtube.com/watch?v=ytcopyrightru

Phone for information

Office hours

Novosibirsk, Khilokskaya st., 9

Contact phone numbers

Phone for information

Office hours

Novosibirsk, Bolshevistskaya st., 276/1

Contact phone numbers

Phone for information

Office hours

Novosibirsk, Tikhaya st., 3

Contact phone numbers

https://www.youtube.com/watch?v=ytdevru

Phone for inquiries, (383) 232-86-02

Office hours

Novosibirsk, Sukharnaya st., 35

Contact phone numbers

Phone for information

Office hours

Novosibirsk, Bogdan Khmelnitsky st., 71/17

Contact phone numbers

Phone for information

Office hours

execution of administrative legislation

Novosibirsk, Stantsionnaya st., 24

Contact phone numbers

Office, 232-23-10

https://www.youtube.com/watch?v=ytpressru

IAZ department: (383)3412721

Phone for inquiries, 232-23-10

Office hours

• Monday is a closed day
• Tuesday 10:00-13:00
• Wednesday is a closed day
• Thursday 10:00-13:00
• Friday 10:00-13:00
• Saturday 10:00-13:00
• Sunday is a closed day

execution of administrative legislation, road patrol service

Novosibirsk, Nemirovich-Danchenko street, 145

Contact phone numbers

Duty department, 232-85-40

Office: (383) 2328532

IAZ Department, 232-85-30, 232-60-04, 232-85-31

Accident analysis: (383) 2328532

Office hours

• Monday 10:00-18:00 (break 13:00-14:00)
• Tuesday 10:00-18:00 (break 13:00-14:00)
• Wednesday is a closed day
• Thursday 10:00-18:00 (break 13:00-14:00)
• Friday 10:00-17:00 (break 13:00-14:00)
• Saturday 10:00-15:00 (break 13:00-14:00)
• Sunday is a closed day

Novosibirsk, Stantsionnaya str., 24/1

Contact phone numbers

Duty department: (383) 2322351

Office: (383) 2322340

IAZ department: (383) 2322308, 2322332, 2322350

Accident analysis: (383) 2322308, 232-23-50

Office hours

• Monday 10:00-17:00 (break 13:00-13:45)
• Tuesday 10:00-17:00 (break 13:00-13:45)
• Wednesday is a closed day
• Thursday 10:00-17:00 (break 13:00-13:45)
• Friday 10:00-17:00 (break 13:00-13:45)
• Saturday 10:00-15:00 (break 13:00-13:45)
• Sunday is a closed day

https://www.youtube.com/watch?v=https:accounts.google.comServiceLogin

highway patrol service

Contact phone numbers

Duty department: (383) 2207077

Office hours

execution of administrative legislation, automatic recording of administrative offenses

Novosibirsk, Stantsionnaya st., 91

Contact phone numbers

Office

IAZ Department, 232-23-66

Office hours

• Monday 10:00-17:00 (break 13:00-14:00)
• Tuesday 10:00-17:00 (break 13:00-14:00)
• Wednesday is a closed day
• Thursday 10:00-17:00 (break 13:00-14:00)
• Friday 10:00-17:00 (break 13:00-14:00)
• Saturday 10:00-13:00
• Sunday is a closed day

Official website of the traffic police: gibdd.rf

Legislation

The hotline appeared with 01.01.2015.

The legislation that regulates the activities of this structure consists of:

• Order of the Ministry of Internal Affairs of the Russian Federation dated March 2, 2009 N 185 (as amended on August 13, 2012) “On approval of the Administrative Regulations of the Ministry of Internal Affairs of the Russian Federation for the execution of the state function of control and supervision of compliance by road users with requirements in the field of ensuring road safety”;
• traffic regulations;
• Code of Administrative Offences;
• Departmental orders and instructions.

Regional numbers

On the official portal, the State Traffic Inspectorate provides contact information for its regional departments and branches.

Moscow numbers

The Moscow State Inspectorate hotline is available at several phone numbers. These include:

1. Telephone number of the duty station;
2. Helpline;
3. All-Russian numbers listed above.

Also, the official website on the Internet allows you to find any telephone number of the traffic police in Moscow. The user has the opportunity to get the hotline number not only of any department or department, but even of a stationary post. For example, you can call:

1. clerical service of the main department;
2. stationary post on Rublevskoye Highway - 140-80-18;
3. post on Krasnoyarskaya street - 466-95-18;
4. branch of the Eastern Administrative District - 166-19-16.

The same website has a complete list of numbers for the main regional branches of Russia. It is important to emphasize that two phone numbers are provided. By calling the first number, a person will be taken to the duty station. Using the second number you can get to the helpline.

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When can I call

Any motorist has the right to use the hotline.

There are numbers in each inspection, as well as a single number throughout the country 8 . There is no charge for calls and they are accepted 24 hours a day.

Situations in which a call is appropriate:

• there is an attempt to bribe the inspector by the driver;
• the motorist is charged with violating traffic rules in the absence of legal grounds;
• questions arose with fines and debts on them;
• there are facts of abuse of power on the part of the traffic police officer;
• a road user (driver, pedestrian) saw a car accident occur;
• any other issues that intersect with the activities of the traffic police and its employees.

Calls are received and resolved by qualified certified employees who, in the course of their work, must resolve the situation. For a prompt and correct decision, the caller needs to clearly, clearly and concisely state the essence of what happened. Before the call, it’s better to calm down and say the question to yourself.

Moscow motorists can use a special mobile application that is pre-installed into the gadget.

The application makes it possible to simultaneously send both photos and videos from the scene of an incident or crime.

How to write to the traffic police support service?

There is only one way to submit a request for consideration to the technical department of the organization. The support team only considers requests sent through the official website.

You must select the “Acceptance of requests” section on the traffic police website - https://gibdd.rf/request_main and fill out the form, indicating important information. If necessary, photo and video materials are attached to help quickly understand the situation.

In other cases, citizens are advised to contact the available communication channels, the main one being the hotline. Additional reference information can be found in the “Questions and Answers” ​​section.

What questions to ask

The primary task of the hotline is to identify and suppress corruption in the ranks of the traffic police.

The most popular questions asked on the hotline are:

1. What if the traffic police inspector insists on paying the fine on the spot?
2. What to do if there is no evidence? Or if a violation is recorded on a video recorder, where should the recording be sent to take action?
3. To clarify the legality of the fine imposed and the protocol drawn up? What if the fines have been paid, but there is no note about this in the database?

The hotline works not only for drivers, but also for employees who also report attempts to give a bribe, etc.

How to register a vehicle with the traffic police is written in the article: registration with the traffic police. Details about traffic police cameras are written here.

Hotline for fines

The hotline is popular among motorists. This is evidenced by statistics: in 2016 over 10,000 calls that related to issues of traffic police information and payment systems (the database included fines that had actually been paid for a long time).

This became a prerequisite for creating an independent hotline for fines.

the traffic police website was launched , which allowed drivers to check online the availability of existing protocols and decisions on imposing penalties.

This resource made it possible, among other things, to pay outstanding fines. The site often suffers from glitches, and all questions can be clarified on the dedicated hotline.

You can call the traffic police hotline for fines as follows:

1. Dial number 8 , either from a mobile phone or from a landline. The number is the same throughout the country and there is no charge for calls.
2. The official website of the traffic police also contains telephone numbers of regional hotlines, as well as telephone numbers that are associated with inspector crews.
3. Hotline numbers are also posted on the websites of regional departments, as well as in territorial reference resources, including on the websites of local executive authorities.

When you receive a call, you are asked for certain information. These include driver’s license or vehicle registration certificate data (identification numbers of these documents).

The popularity of the hotline creates overload, so you shouldn’t count on an instant response; you have to wait until the operator is free.

Muscovites have access to SMS notifications about fines and protocols. To receive the corresponding message, you need to send an SMS with the number of the vehicle registration certificate or driver’s license, write the word “fine” and send all this to the number 7377 .

If, during communication with the hotline operator, it turns out that the driver has an outstanding fine and the driver does not agree with it, the operator will give advice on further actions to appeal it, including helping to file a complaint against the actions of the traffic police inspector who issued the fine.

Phones

Some drivers think the site is much easier to use. But the traffic police website often has problems caused by heavy congestion. Where to call the traffic police about fines? This service has many branches, and it is very difficult to reach a certain one. Therefore, calling a hotline or helpline will significantly reduce time costs.

Where to call about a fine or deprivation of rights and is it worth taking such actions? Many people think that the problem will solve itself. However, this is a very big misconception. If you do not pay off the fine, then this punishment cannot be avoided, and if the debt is paid off, but this is not visible in the system, any traffic police officer has the right to apply to the car owner the sanitation measures that are applied to the violator.

Therefore, you need to know where to call to find out traffic police fines? Calls from any Russian region are free.

The only line.

Of course, it can be difficult to get through, as it is often busy. It’s clear, just think about how many people call here. The regions have their own helpline and hotline.

Nuances when calling

In general, the work of the traffic police inspector to combat corruption in the environment is criticized, but as for the quality of the hotline, it is recognized as effective and meeting the requirements.

But there are certain points that are revealed when making a call to the service:

• waiting for a response can take quite a long time, and this is due to line overload and a shortage of operators;
• without waiting for a response, the system may automatically suggest leaving a message to the answering machine.

There is no need to be afraid of all this, this is work and it is quite hard, because the service is called several thousand times a day.

When you connect to an operator, the solution to your pressing issue will go faster and, if necessary, the operator will switch to a specialized employee whose competence includes the caller’s question.

Anonymously

It is not possible to call the hotline anonymously. If there is such a need, you can use the helpline number.

Do you want to understand how to get a medical certificate for driving? Read about this in the article: a certificate for the traffic police with a narcologist and a psychiatrist. Don’t know how to sign up for the traffic police through the State Services portal? Read about it here.

Do you want to check your license using the traffic police database? See here.

Complaints about drivers

If, during communication with the fine hotline operator, it is determined that the canceled fine is still listed in the database as unfulfilled, such a decision can be appealed at the driver’s request.

To do this, you need to draw up a complaint and send it by e-mail or regular mail to the traffic police, the management of the employee whose actions are being appealed.

A prerequisite for the satisfaction of the complaint is the presence of a receipt for payment of the fine. You can also leave a complaint orally directly by phone to the operator, but it is possible that in the process you will have to visit the territorial department of the traffic police and present evidence of the validity of the complaint.

How to find out information

Often, car enthusiasts even forget that the foreclosure has been repaid, while the information is still in the system. How to deal with traffic police fines? A service was previously introduced on the service portal - it was possible to find out about debts and make online payments. However, there were so many users that the portal’s operation was constantly disrupted. In addition, it was not very convenient for those who do not have the Internet at hand.

Questions regarding traffic police fines can be resolved over the phone, as well as using the new website - you can ask employees about whether there is a debt, and if so, how much.

You can ask a qualified hotline employee about fines, other offenses, and find out whether the actions of traffic police officers were unlawful.

There is another good news - consultation on traffic police fines is free, and you also don’t have to pay anything for the call. The numbers are in the public domain. In addition, you can call helplines.

To find out about the amount of debt, there is no need to read the relevant Code. The table of fines contains data on the amounts of all penalties.