How to call the traffic police (traffic police) in case of a traffic accident, police phone number

Road traffic accidents (RTAs) occur frequently on Russian roads, but due to ignorance of their own rights, opportunities and responsibilities, many drivers ignore the need to make certain calls and other actions, which complicates subsequent proceedings. Where to call and what to do if you get into a road accident will be discussed in the article.

Phone numbers to call in case of an accident

If there is a collision between two or more vehicles, several actions must be taken. The first of them is a call to the State Automobile Inspectorate (SAI). Its employees, upon arriving at the scene of the incident, will assess the situation, draw up a protocol recording the main provisions of the accident and make a final decision on further actions. The general number to call is 102.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.

If you still cannot get through to the traffic police officers, you can try using another method - calling the “rescue service” using a single number throughout the country 112. You can get on the line from the number of any operator, and also if the SIM There is no card in the phone. The call will be answered by a call center operator who will ask what happened and connect to the nearest traffic police station.

If a serious road accident occurs and there are victims, it is necessary to call an ambulance to the scene of the accident. Many people remember these numbers from childhood : “01” for the fire service, “02” for the police and “03” for the ambulance. But if you try to dial this two-digit combination from a mobile phone, the system will most likely notify you that the number was dialed incorrectly. Therefore, to call, you need to put a unit in front of the number (101, 102, 103) or use the combination 911.

Table - how to call the traffic police from different operators. (These telephone numbers are the same for calling any police service, including traffic police. The operator will transmit the information to the regional traffic police department, after which the traffic police officer on duty will call back to clarify the situation.)

A single number of the Ministry of Internal Affairs and the State Traffic Safety Inspectorate for all operators is 102.

The telephone numbers given are the same for calling all police services, including traffic police. By typing them, you can contact the operator, who will transfer the data to the regional traffic police service. After this, a traffic police officer will call the caller’s number and clarify the details of what happened. In addition, you can call the city traffic police numbers, because each locality has its own telephone number.

Once all the circumstances have been clarified, the injured parties should contact their insurance company for compensation. The telephone number is indicated in the insurance contract.

How to call

How to call the traffic police in case of an accident from a mobile phone? – Numbers 911, 112 can be dialed from any mobile phone.

The 911 number unites rescue services, ambulances, police and other similar units in the United States and Canada. By typing it in any state, including the Russian Federation, the appeal is automatically transferred to the local departments of the relevant structures.

Number 112 is a single emergency number for most European countries. In the Russian Federation, it has been approved at the legislative level since 2008. This number is convenient because you can call it even if your balance is zero, when your SIM card is blocked, and even if it is not there.

In 2014, the number 1 was added to emergency numbers. Now they call:

• to the police – 102
• to the ambulance - 103

How to call the traffic police when you can’t reach the specified numbers? Possible options for calling from a mobile phone:

How to call the traffic police to the scene of an accident in Moscow and St. Petersburg? – This can be done by dialing the following numbers:

Telephones in Moscow and region.

Telephones in St. Petersburg and Leningrad region.

Who should you call in case of an accident?

If a minor road accident occurs, it is enough to draw up a European report and then submit a notice to the insurance company without calling law enforcement officials. If the damage is significant, more than two cars were involved in a road accident, or one of the drivers does not have a compulsory motor liability insurance policy, you need to call the traffic police. If there are victims, you will need to call an ambulance. If a fire occurs, you must contact the fire department.

Correct registration of a traffic police accident

The arriving traffic police officers will identify the culprit and draw up a certificate of accident - form No. 154. Carefully check all the written data on the certificate:

• Last name, first name and patronymic of drivers;
• Vehicle registration details;
• OSAGO policy number;
• List of damage caused to the car.

The payment of insurance compensation depends on the correctness of this data. The insurance company may require you to correct errors on the statement.
To do this, you will need to go to the traffic police, to avoid unnecessary delays, check all the data immediately at the scene of the accident. In addition to certificate No. 154, traffic police officers will issue the following to the victim:

• Determination of refusal to initiate proceedings regarding an administrative offense;
• Protocol and resolution in the case of an administrative offense.

The traffic police officer will decide which of these documents will be drawn up; this decision depends on the type of violation that led to the traffic accident. Next, the victim submits documents to the insurance company to calculate the payment and compensation for the damage received. The culprit will have to restore the car at his own expense.

A road accident is always stressful for drivers. By following the tips described above, you can significantly reduce the time spent waiting for the traffic police to arrive to register an accident and avoid unnecessary worries.

When should you call the traffic police in case of an accident?

Calling the traffic police in the event of a traffic accident is currently not always mandatory. In order to avoid the participation of the traffic police service in post-accident proceedings, several conditions must be met simultaneously:

• there are no injured parties;
• 2 cars were involved in the accident;
• both drivers have a compulsory insurance policy.

Drawing up a European protocol is only possible if two vehicles are involved in the accident. To further receive insurance payments, both participants must have insurance, and the MTPL agreement must not be expired at the time of the incident. When the damage to an innocent driver does not exceed 100,000 rubles, it is permissible to draw up a Europrotocol using a paper form, even if there are disagreements. In case of damages from an accident from 100,000 rubles. up to 400,000 rub. It is permissible to draw up a Europrotocol only if there are no disagreements and using the special application “Accident.Europrotocol”.

If all these factors are present in your situation, you can fill out a Europrotocol (road accident notification form) and contact the insurer with this document within 5 days. Both the culprit and the injured driver must contact the insurance company. The notice must indicate the approximate amount of damage, which is negotiated personally by the drivers of the colliding vehicles.

Call the traffic police to the scene of an accident from your mobile phone in St. Petersburg

Free consultation by phone: +7 (499) 495-49-41 Contents Any accident on the road is in itself an extremely unpleasant occurrence, but the situation can only get worse if the participants in the accident behave incorrectly. The procedure for action in the event of a traffic accident is very important, since the health and even the life of its participants, as well as the prospect of receiving payments under insurance policies, may depend on the implementation of certain measures. Every driver must know what needs to be done after an accident and in what sequence.

Even if the car owner is not the culprit of the accident, he is obliged to act strictly according to a certain procedure in order to avoid increasing his own losses. Before calling the traffic police in an accident, it is necessary to check whether there are any casualties. If there are any, you should, if possible, provide them with first aid and call an ambulance.

After this, you need to place an emergency stop sign on the road (every driver must have one) at a distance of 15 meters within the boundaries of the populated area and 30 meters outside it. Before calling the traffic police to the scene of an accident, you must not move cars and other objects into the boundaries of the accident site.

In addition, you should not interfere with the picture of a traffic accident before the arrival of insurance agents. What to do after an accident to receive compensation for damage under the MTPL policy? You must, together with other participants in the accident, fill out a notification form and contact the insurance company of the person responsible for the accident within 15 days. The application must be supported by an appropriate package of documents.

Step-by-step instructions for action in case of an accident

The first actions of a driver in an accident

The first thing to do is stop the car, turn off the engine and remain calm. At the same step, you need to turn on the alarm.

Government Decree No. 907 of September 6, 2014 states that the roadway must be cleared in order to remove obstacles to the movement of other cars. Failure to comply with this rule will result in a fine. On the other hand, moving the car from the scene of an accident can distort the picture of what happened and prevent the drawing up of a fair diagram of the road accident.

Before moving the car from the scene of the accident, you must:

• call the traffic police officer on duty and find out whether this should be done;
• if he “gave the go-ahead”, do not rush: think about how much this will interfere with drawing up a true picture of the emergency situation;
• if you decide to move the car, take several photos and video reports from the scene of the collision, and enlist the support of witnesses.

Remember! It’s better not to move the car and pay a fine than to do it thoughtlessly and be charged with a criminal offense!

Installation of an emergency sign

To warn drivers of passing cars about an emergency situation on the road and prevent the occurrence of another accident, it is necessary to install a special sign. It should be placed at a distance of 15 m from the vehicle in a populated area and 30 m on the highway. The fine for ignoring this requirement is 1000 rubles.

Providing assistance to victims

1. If passengers were injured during an accident, they must be given first aid. Attention! It is forbidden to take independent measures to provide first aid if you are unable to do this, because such attempts are fraught with complications of the general condition and death!
2. If serious complications occur, hospitalization is required. To do this you need to call 103 . If dialing fails, number 911 or 112 .

3. If the arrival of an ambulance in the near future is impossible, it is permissible to transport the victim to the hospital in a passing vehicle.

Sometimes circumstances are such that a road accident ends in injury and even death. If this happens, you need to wait a long time for an ambulance, and it is impossible to send the wounded to the hospital by passing transport; it is permissible to transport the patient in a car that was involved in the accident. This measure will relieve the driver from responsibility for moving the vehicle from the scene of the accident and hiding from the scene of the accident. An important condition is that you need to provide your name and information about the car at the emergency room, and then return to the scene of the accident.

Calling the traffic police

You need to remain calm when calling the traffic police and provide the person on the other end of the line with detailed information about the scene of the accident. After you called the traffic police and began to wait for the arrival of traffic police officers, you should begin to resolve organizational issues. For example, if you work with an insurance company that has a free one, you can use it.

Waiting for the arrival of traffic police officers

This process can take a long time. Instead of tormenting yourself and being nervous, you should do useful things.

1. Talk to witnesses to the accident and write down their phone numbers. Passengers can act as them.
2. Remember the make, model and license plate number of the vehicle of the second party involved in the accident.
3. Turn off the recorder, remove the memory card from the device and hide it in a safe place: the recording can become valuable evidence in the process of identifying the culprit.
4. Inspect the damage to the car and record it with a camera. Additionally, you can shoot a video to more accurately capture the circumstances of the accident.
5. Inspect the scene of the incident and pay attention to the following details:

• the section of the road where the accident occurred (width, quality, signs, presence of nearby bus stops, buildings, lawns);
• position of the machines, marks from braking, dragging, location of broken parts, fragments, if any;
• the directions in which the vehicles involved in the traffic accident were moving;
• weather conditions at the time of the collision;
• the presence of video cameras on nearby buildings.

1. Inspect the car of the second participant in the accident, paying attention to the following points:

• is there tinting on the windows, headlights, brake lights;
• color of side lights;
• differences in wheel diameter and tire tread;
• is there a child seat;
• damage.

1. Try to communicate with the other participant in the accident and determine whether he is intoxicated. It is not recommended to be rude to each other and sort things out.

Arrival of traffic police officers

When traffic police officers arrive at the scene of the accident, you need to assist them in drawing up a true picture of the accident. Describe as many details as possible that will help in identifying the guilty parties, express your suspicions about the state of alcoholic intoxication of the other driver, if any, provide information about witnesses and anything else that seems significant to you.

After drawing up the accident diagram, you need to carefully study it and confirm the correctness of the entered data. If inaccuracies are found, you need to report them to the traffic police officer and make adjustments. Documents drawn up at the scene of an accident must include detailed information about all participants in the event. That is, it is important to describe their full names, addresses, and telephone numbers.

Following actions

After registering a road accident, each participant must receive a copy of the Protocol. After the traffic police officers leave, you need to pick up the fallen parts of the vehicle and take them with you to present to a representative of the insurance company. Within three working days from the moment of the traffic accident, you must contact the insurance company of the person responsible for the accident, presenting a photocopy of the protocol, resolution (if there are traffic violations), and notification of the accident.

What is the difference between a car inspection and a search?

The difference between the two procedures lies in their writing. The legal basis also lies in the content of the meaning of the words themselves.

The inspection involves only an external visual inspection of any vehicle and the items carried in it. Inspection of transport and cargo is permitted by the administrative regulations, paragraph 149:

• necessary measures to verify the car’s markings with the data in its registration documents;
• justification for the non-compliance of the transported items with the accompanying documents;

Carrying out a visual inspection of the vehicle and the transported cargo, the absence of comments implies permission for further movement of the vehicle.

Inspection is a deeper concept. An inspection of a car by a traffic police inspector, that is, an examination of the contents of the interior and trunk, is permissible only in the following cases:

• an indication of special events taking place in the area;
• failure by the driver and persons accompanying the cargo to provide a visual inspection;
• checking based on evidence for the presence of prohibited items that threaten the life and health of citizens;

Where to go if you don’t agree with the traffic police fine?

Read here what can happen in the event of an accident when overtaking at an intersection.

Find out about the nuances of automotive technical expertise at the link:

Inspection is only permissible:

• in case of proven administrative violation;
• an inspection of a car by a traffic police inspector without witnesses is unacceptable;
• the mandatory presence of the owner of the vehicle is necessary;
• it is necessary to compulsorily draw up a protocol with a note in it about the administrative detention of transport;

What should you not do in case of an accident?

There are a number of actions in the event of an accident that should not be taken, as this can lead to aggravation of the situation.

1. Flee from the scene.
2. Proceed with car repairs without a preliminary inspection by an appraiser.
3. Drink alcoholic beverages after a collision, even in small quantities (at least before a protocol and other important documentation is drawn up).
4. Agree to provide any obligations in writing.
5. Leave the other driver alone with the traffic inspectors.
6. Draw up explanatory letters and give testimony immediately after an accident in case of stress and emotional state.
7. Sign documents that have not been completed, as well as put your “autograph” on blank sheets of paper.

What to do after an accident

After an accident, it is advisable not to waste time and contact the insurer. To obtain compensation for damage, you must complete the following documentation:

1. Application on the form of the insurance company.
2. Accident notification.
3. Information about an accident.
4. Protocol.
5. Passport.
6. Driver's license.
7. Car documentation.
8. Policy.
9. Conclusion of an independent expert.
10. Papers reflecting expenses incurred: assessment, evacuation, etc.
11. Details of the insurance recipient in the banking structure.

On a note! When the appraisal is carried out by the insurer's appraiser, he may underestimate the payment amount. If you disagree with the conclusions, you can involve an independent expert. When drawing up a report, it is advisable to check whether all faults are reflected. The car must be presented clean for examination - then small details of the damage will be more clearly visible.

Who should you call in case of an accident if there are victims?

If someone was injured in an accident, the procedure should include providing them with assistance, calling an ambulance, and also a mandatory call to the traffic police. That is, you need to call 103 (or 911), and then contact the traffic police using a number that depends on the operator.

If you can’t get through by phone, you can use the single “rescue service” number 112.

How to call the traffic police from a mobile phone? What should you do after an accident?

Road traffic accidents (RTAs) occur frequently on Russian roads, but due to ignorance of their own rights, opportunities and responsibilities, many drivers ignore the need to make certain calls and other actions, which complicates subsequent proceedings. Where to call and what to do if you get into a road accident will be discussed in the article.

Who to call and what to do in case of an accident in St. Petersburg?

• The duty department of the traffic police of St. Petersburg and the Leningrad region - 102 or
• Call an ambulance – 103
• Single emergency number – 112

Calling the traffic police in St. Petersburg from numbers of different operators

If you find yourself in an accident, do not panic. First of all, it is necessary to check whether there are any victims, provide assistance to them and begin registering the accident by contacting the State Traffic Inspectorate.

If there are no victims, you need to assess the damage caused to the cars, check whether the conditions for using the Europrotocol are present and decide whether to call the traffic police.

Inspectors will help you file an accident, which will allow you to subsequently claim insurance compensation.

Communication is carried out by telephone. Employees of the State Traffic Safety Inspectorate of St. Petersburg are ready to take calls and go to the scene of the incident around the clock.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; ext. 863 St. Petersburg; ext. 228 Free call for all of Russia.

When should you call your insurance company?

If the incident is recognized as insurable (in accordance with the insurance contract concluded with the insurer), it is necessary to report the incident to the insurance organization. The injured driver has the right to receive payment or proportionate repairs from his insurance company (in the absence of injured parties and each participant has a compulsory motor liability insurance policy). If there are victims, you need to contact the Investigative Committee with which the person responsible for the situation cooperates. To contact the insurer after an accident, you must have the following set of documents with you:

• photocopied version of the ID;
• STS;
• notice;
• a protocol drawn up jointly by participants and traffic police officers;
• copy of OSAGO;
• statement.

You must apply for compensation within three days from the date of the accident.

Procedure

The first actions in case of a road accident are to stop, turn off the engine and remain calm, despite the complexity of the situation. Hasty, thoughtless steps taken against the backdrop of strong excitement can only aggravate the situation and lead to conflict with the opposite side.

Then follow the algorithm:

1. Turn on the hazard warning lights, install an accident sign - to prevent an additional incident. The sign is displayed: no less than 15 m from the car - in populated areas; in other places - no less than 30 m.
2. Find out if there are any injured or deceased people. When these events happen, immediately call an ambulance. How to call an ambulance and traffic police from a mobile phone will be discussed separately.
3. Call representatives of the traffic police to record the fact of the accident. State the situation as accurately as possible and list the damage caused. It is not recommended to talk with other participants in the accident, as this may entail unreasonable risks. This should be done only when it is possible to file an accident without calling the traffic police according to the European Protocol.
4. Report the accident to the insurance company.
5. While waiting for the police, take photographs and video record the accident scene, record the damage on paper, find witnesses, and write down their coordinates.
6. Upon arrival of the police, help them draw up a correct picture of the incident, which will be reflected in the accident diagram, certificate and protocol.
7. Carefully study the completed documentation, making sure it is accurate. If you have questions, discrepancies in the understanding of certain facts or omissions, inform the traffic police officer about this and record your opinion in the protocol.
8. Monitor the entry of data of other participants: full name, address, telephone number, for official vehicles - name of the legal entity, individual entrepreneur.
9. Obtain a certificate of accident from the traffic police in form 154 (approved by Order of the Ministry of Internal Affairs No. 154 dated 04/01/2011), go with it to the insurer to process payment for damages.

When should you call an emergency responder in case of an accident?

You should contact him if you need support and advice on further actions, as well as assistance in documenting the circumstances of the accident. An accident commissioner is a qualified specialist who accompanies participants in road accidents. Here is a list of his basic responsibilities:

• a thorough inspection of the scene of the incident;
• calling an ambulance if necessary;
• provision of pre-medical technical and moral support;
• providing assistance in the performance of official duties;
• objective recording of circumstances;
• creating photos and videos;
• interviewing witnesses;
• preliminary assessment of the amount of damage;
• assistance in paperwork;
• calling a tow truck;
• counseling participants in the accident;
• resolving issues related to contacting an insurance company;
• issuing a certificate.

The specialist, having arrived at the scene of the incident, will draw up a European protocol in accordance with the rules, for this each driver will have to pay 1,500 rubles. The accident commissioner can be assigned to an insurance company (in some CASCO policies his services are offered free of charge) or work in a separate private service.

Europrotocol

There are situations when you can and should file a traffic accident yourself, and not call the police. This amendment was included in the traffic rules from 01/01/2015. This is possible when there are no victims and there is agreement between the parties.

When conditions make it possible to use the European Protocol, events develop according to the following scenario:

• Vehicles are removed from the roadway when only they are damaged and obstacles are created for other vehicles. Before this, you need to take a photo or video recording to indicate the location of the vehicle.
• If there is no disagreement regarding the identification of the person at fault and the list of damages to the car, the accident is recorded independently and the parties involved are sent to a nearby traffic police post or to the traffic police duty station. There, the emergency is finalized and the necessary documentation is obtained.

There is an option when the participation of police is completely excluded. This happens when:

• The accident involved only two participants;
• The vehicle does not have a trailer;
• no people were injured;
• Only the cars and other property of the two participants are damaged;
• all vehicles have insurance;
• there is only minor damage;
• no certificates are required to obtain insurance (in accordance with the requirements of a particular insurer);
• the parties do not have mutual claims and do not intend to apply for compensation due to the insignificance of the defects: scratches, paint abrasion.

On a note! Mutual agreement of the participants not to make claims against each other is formalized in writing. An accident notification form is filled out, which is issued by the insurer as an annex to the MTPL agreement.

Who should you call if the culprit of an accident fled?

If the guilty party to the accident simply fled the scene of the accident in order to avoid responsibility or due to inattention, he will be punished in accordance with Art. 12.27 of the Code of Administrative Offences. The victim should act in the following order:

• calm down;
• mark the scene of the incident by turning on the emergency signal and installing a special sign;
• It is prohibited to move the car and other elements related to the accident;
• call the traffic police;
• take photos from the scene of the incident, shoot video material for submission to law enforcement agencies;
• find witnesses who will confirm the guilt of the escaped driver.

Nuances

If the insurance company refuses to satisfy all claims after an accident and you have to go to court, the injured person may receive certain “bonuses”:

• reimbursement of expenses incurred for the examination and services of a representative;
• 50% of the fine in your favor for failure to satisfy a claim submitted in pre-trial procedure;
• penalty for late payment amounting to 1% per day of the total amount;
• compensation for loss of value if the car has not reached 5 years of age.