Recovering a lost diagnostic maintenance card in 2021


The vast majority of drivers, except those who drive taxis, passenger transport and vehicles transporting dangerous goods, are not required to carry a diagnostic card indicating a technical inspection.

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But when concluding an insurance contract or selling a car, the owner must hand over this document to certify its technical condition.

This document can easily get lost, and for situations where it is needed, care should be taken to recover the paper.

Therefore, the question of how to restore a car’s diagnostic card online in 2021 is extremely important.

What is a diagnostic card

A diagnostic card is a document with a 21-digit identification number, issued to the car owner after a positive inspection result for his vehicle.
In the future, it will be required when applying for an MTPL policy, without which driving a vehicle is prohibited. The diagnostic card contains data from maintenance results in the form of a table, which must be immediately entered into a unified system.

The state regulates the contents of the card, and its form can vary and be different at different maintenance points.

Now you do not need to present your card when checking the traffic police, since the data on it is freely available on the official resource.

How to get a diagnostic card

The only legal basis for issuing a document is the vehicle undergoing maintenance directly at a specialized point. There is no other way to legally obtain a card. And an illegally obtained document will most likely be false. Data about him will not be entered into the unified information system. Therefore, an MTPL policy will not be issued under it.

Expert opinion

Valery Volkov

Insurance expert

Buy eOSAGO through RSA

Maintenance takes place at special maintenance points. They must be accredited for this type of activity. Information about them is also freely available in the RSA database.

Card expiry date

The validity period of the document is affected by: vehicle category, year of issue and specialization. After all, the frequency of maintenance depends on this, after which the card is issued.

The validity period of the card, and, consequently, the date of the next inspection, is indicated in the document itself, accurate to the day. But we must understand that this is the day after which a new document should be in hand. Therefore, it is better to undergo maintenance in advance. Moreover, during a technical inspection, defects may be revealed that will take time to correct.

Information on maintenance completion is stored in the organization for 3 years , in EAISTO - for 5 years .

What could be the consequences of using OSAGO without a diagnostic card?

The consequences of compulsory motor liability insurance without a diagnostic card are not very promising for a driver who has used any of the described schemes. The only exception is a transit insurance policy. In this option, the law is not broken and no negative situations will arise.

In other cases, the matter may lead to criminal liability. The simplest situation is if no emergency situations occurred during the use of the policy, but the absence of a diagnostic card was revealed. In this case, the insurance contract is canceled, and a new one can be concluded only after passing the technical inspection.

Sometimes drivers take out a policy through legal means, but in the process of using it, the diagnostic card expires. If the car owner does not consider it necessary to undergo a technical inspection and receive a new card, then in the event of an accident he will be in for an unpleasant surprise. The insurance company will pay the required compensation to the victim, but may go to court and demand compensation from the car owner who violated the conditions.

If insurance was taken out under an agreement with an insurance employee without providing a diagnostic card, the driver will have to bear the costs of restoring the damaged car. Even if the insurance company initially pays compensation, it will later be recovered through court from the car owner who did not pass the inspection.

The most difficult situation is when after an accident it turns out that the policy and diagnostic card are fake. In addition to the fact that all payments for car repairs and treatment of victims will fall on the shoulders of the owner of the counterfeit, he will also face criminal liability.

The company that issued the fake policy and the employee who issued the diagnostic card in circumvention of the rules will have to answer before the law.

Cost of diagnostic card

Now the state fee for undergoing maintenance is not paid . This is due to the transfer of the technical inspection function from the state to third-party organizations. And organizations charge a fee for obtaining a diagnostic card.

Expert opinion

Valery Volkov

Insurance expert

Buy eOSAGO through RSA

The price of the card may vary and depends not only on the region. Each service point has the right to set its own price. However, if it exceeds the maximum permissible values ​​​​established by the state, then this will constitute a gross violation of the organization’s activities. Violations may result in revocation of accreditation.

But the low cost of the document should also raise red flags. After all, this is how a fraudulent organization can act, issuing illegal cards, information on which will not be entered into the EAISTO.

Currently, some companies offer significant discounts when simultaneously undergoing maintenance and issuing an MTPL policy.

There are also discounts when paying for a diagnostic card. They are established both by regions and by individual points performing maintenance.

How and where to store the diagnostic inspection card

Since this document does not need to be presented to the State Traffic Inspectorate employee, it is not necessary to take it on the road. In any case, the regulatory authority can check its presence in the EAISTO list.

In case of document verification, the traffic police officer checks the insurance, which is issued only if the card is available.

The driver may need this document in the following situations:

  • In case of passing the next technical inspection.
  • When concluding insurance.
  • When selling a vehicle.

If the document is lost, it can be quickly restored, since another copy is available from the organization involved in the technical inspection.

The electronic version of the card is stored in EAISTO, but for a reasonable fee you can print out a paper version in case of loss. The great advantage of this procedure is the ability to obtain a copy from any organization, regardless of which company issued the original.

Why do you need to check the diagnostic card?

Cases of car owners receiving illegal diagnostic cards have become more frequent. This happens when, wanting to save money and not waste time on undergoing maintenance, a card is ordered to be delivered to your home. So getting a fake document is almost a 100% guarantee. Passing maintenance at a non-accredited point assumes the same result.

On the Internet you can find many offers to purchase a document for a fee online. These are illegal schemes. And the card that the driver receives after paying for the service (if he receives it) will not be entered into the unified PCA system.

To check this document means to verify the authenticity of the document. Using an illegal document, you will not be able to obtain an MTPL policy and drive a vehicle.

How to check the availability of a recreation center in EAISTO?

The presence of the document is checked using EAISTO, where it is stored throughout the entire period of validity. You need to verify the legality of the card when obtaining car insurance, resolving issues related to payments, and in situations that raise suspicion about the authenticity of a paper copy.

To be sure of the legitimacy of the document, just go online, find the appropriate site and enter the data.

As a result of such manipulations, the regulatory authority receives the document in electronic form. If the DC is not on the list, this may indicate that you received the card illegally.

If you want to be sure of the authenticity of the document, contact our agency. Here you have the opportunity to obtain a card legally. Our agency provides a full guarantee that the diagnostic inspection of the vehicle will be carried out legally. Our employees work with trusted partners who arrange quick technical inspections. This gives you the opportunity to undergo a legal maintenance procedure, without which it is impossible to issue an insurance contract.

Checking the diagnostic card using the RCA database

Any car owner can check their card absolutely free of charge. The RSA database has an official website for verification (EAISTO database). You need to go to it and fill out any field: the VIN of the car or one of the numbers (registration, frame, body, map). Next, you need to enter the numbers shown in the picture in a special field. Then click on the “Check” button.


How to check a diagnostic inspection card using the PCA database

Data must be entered accurately, without errors, without spaces.

Online services for checking the diagnostic card

The check can be carried out on other services that interact with the official EAISTO website. As a rule, you also need to enter data only in one of the proposed fields.

But you should avoid those online card verification services that offer to buy this card online. The verification data may also be unreliable.

How to check a diagnostic card by car number

It is easy to check the card by entering only the license plate number of the car for which it was issued. You need to go to the website where you plan to check according to EAISTO, and enter the car number (usually in the second field). All letters of the number are Russian, capitalized. And the letters and numbers themselves are entered without spaces, strictly one after another. At the end you must enter the region number.

How to check a diagnostic card by chassis number

The frame number, also known as the chassis number, can also be a piece of information suitable for verification. This value is entered into the fourth field, without spaces. This can only be done if the car has a body number. If it is not there, we check it using other parameters.

But it is better to register the body number so that there are no problems when checking the vehicle at the traffic police.

How to check a diagnostic card by VIN number

It usually consists of 17 digits. They are entered in the first field, indicated without spaces. It is important to know that the body number and VIN number may differ, or they may have the same meaning, although this is extremely rare. You can also check the diagnostic card using the body number.

How to check a diagnostic card using the coupon number

The card can also be verified by its personal 21-digit number. It is entered into the last field of the check.

Important information

Previously, drivers received a technical certificate as a result of a technical inspection, which confirmed the normal condition and contained information about the period until which it could be considered working.

The inspection was carried out at traffic inspection centers, but in 2012 the inspection procedure changed. This task has been transferred to service centers, which can be of any form of ownership, but they must obtain accreditation.

Actually, the term “technical inspection certificate” is no longer used, since a diagnostic card has appeared, which contains not only information about the condition of the car, but also an expert’s conclusion, with which he summarizes the suitability of the car for operation.

Also, previously, motorists had to undergo technical inspection at government stations at the place where their car was registered.

This caused difficulties for people who drove a car under a general power of attorney or were on long business trips.

Now you can choose absolutely any maintenance point anywhere in Russia, quite officially and without breaking the law.

After the technical inspection has been passed, the owner of the car receives a document printed in A4 format.

The paper has a unique identification number and also has a table where the machine parameters and the results of the vehicle check are recorded.

The expert must keep one copy of the document for himself, because it must be kept with him for at least two years, while the second is given to the owner of the car.

Basic Concepts

To figure out how to restore a diagnostic inspection card using the PCA database and what needs to be done for this, the driver must become familiar with the basic concepts, which are extremely important.

They will help you determine what the inspection methodology is and what actions need to be taken in order to restore the technical inspection document as soon as possible.

TermMeaning
Diagnostic cardAn official document that indicates the good technical condition of the car, which was determined during a technical inspection by a specialist, and also contains all the information that is required to issue an insurance policy and perform other tasks
Technical inspectionA procedure during which an automobile specialist examines the technical systems of a vehicle, evaluates their condition and makes a final verdict, recording all observations in a separate document. Based on the technical inspection, the safe operation of the vehicle is carried out, and the registration of the insurance contract and its implementation after the occurrence of the agreed situation are ensured.
Insurance policyA document purchased from an insurance company certifying that damage caused or caused to the policyholder will be compensated according to the procedure established by law. An insurance policy is one of the documents that drivers must have with them so that their driving is legally correct.

Why is it needed?

A diagnostic card will be required to prove the good technical condition of the machine, and, accordingly, the absence of risks in its operation.

Therefore, to obtain insurance, as well as to sell a car, a diagnostic card will definitely be required to eliminate the possibility that the car will get into an accident due to a breakdown, and insurance will be required immediately.

The technical inspection no longer performs any functions, since the inspector cannot demand the provision of a map when stopping a car, which was previously included in the list of fairly legitimate requests of a law enforcement officer.

The legislative framework

The diagnostic card appeared in 2012 along with the law “On technical inspection of vehicles and on amendments to certain legislative acts of the Russian Federation,” which is numbered 170-FZ.

Its content, in particular, was information about the methods of using the diagnostic card, the form of execution of the document and the procedure for its preparation, which must be followed.

If any of the legal requirements have not been met, this may lead to certain sanctions against the company and even revocation of the license.

The traffic rules contain paragraph 2.1.1, which states that the road service inspector can ask for only three documents, which do not include the diagnostic card.

These are a driver's license, car registration paper and a compulsory insurance policy.

Therefore, you can drive on the roads without a map, and if you are asked to present it, you can remind the inspector about the requirements of traffic rules and law 170-FZ.

Possible test results

What information can the system provide after verification:

  • If the car has passed the MOT and, therefore, received the document on a legal basis, then we will see both information about the vehicle, its make and model, and about the card itself, including its validity period.
  • If the last card received is already invalid, data about the vehicle and the expired diagnostic card will still appear on the screen.
  • Information may appear about the absence of data on the document being checked. This answer will appear if the car is new. But there may be other options for obtaining this answer.

Procedure for restoration in case of loss

If a driver has lost his diagnostic inspection card, he needs to know what to do. In this case, you will not need to undergo a vehicle inspection again. When a car owner undergoes a vehicle inspection at a specialized center, information about this is recorded not only directly in the document that confirms the passage of the technical inspection. After examining and issuing the card, the center specialist enters the information into a single database. Checking the diagnostic card using the EAISTO database online is available to every car owner. Based on information from this database, you can obtain a second copy of the document.

Duplicate diagnostic card

When a diagnostic inspection card is lost, you can restore the document by following the steps described below.

  1. The car owner must personally appear at any certified service center and write an application requesting a duplicate of the diagnostic card that was lost.
  2. To obtain a duplicate, provide information about the car.
  3. After a duplicate of the inspection card has been prepared by the center’s specialists, the applicant will only need to pay the cost of the service and receive the document in hand.

Each center operating on the basis of a license to conduct technical examination of vehicles has access to the EAISTO database. The current list of all maintenance operators is contained in the register of the Russian Union of Auto Insurers. You can apply for a duplicate diagnostic card at any service center from the list.

On the RSA portal you can find the OTO - technical inspection operator - by address and name. However, it makes sense to restore a document with the results of a technical inspection only when its validity has not expired. Otherwise, you will have to undergo a technical inspection of the car again.

Cost and terms

How long will it take the service center specialists to make a duplicate of the diagnostic card? Considering the opportunity to obtain information about the applicant’s vehicle undergoing technical inspection online, the period for document restoration is minimized and limited to one day. There is no need to re-test your vehicle. This period of time will only be needed to issue a duplicate document containing information about the technical condition of the car.

Read also: How much does a technical inspection cost?

You will have to pay a fee for a finished copy. The cost of a duplicate diagnostic inspection card is set at each service center, but its size cannot exceed the cost of the inspection.

What to do if the diagnostic card data is not in the RCA database

If there is no information on the card, then this is evidence of some problem that has arisen. So, what could be the reasons for the lack of data:

  1. Failure or overload in the information system. You need to wait a little and try to check again.
  2. Information about the card was not entered into the organization conducting the maintenance. This should not happen, because when undergoing accreditation, an organization is obliged to confirm the possibility of instant transfer of information. But there are exceptions to the rules.
  3. Incorrect information was entered into the document by mistake. For example, if you enter your vehicle number, you may find that there is no information about the document. And after entering the card number itself, information about it is displayed on the screen. This indicates that the vehicle number was entered into the card incorrectly. This can happen with any number (VIN, frame, body).

IMPORTANT: check the numbers in the diagnostic card immediately after receiving it so that the error is corrected immediately. Indeed, in case of erroneous information entered into the document, the application for an MTPL policy will be denied. The document received is false.

What to do in these cases:

  1. Check online, free of charge, for an organization for accreditation to conduct technical inspections. If the organization is not accredited, then the card is therefore invalid. If the organization is included in the list of maintenance points, we proceed further.
  2. It is necessary to check the numbers indicated in the diagnostic card with the numbers indicated in the car's passport. If there are discrepancies, you should contact the organization that issued the card and request accurate information.
  3. If the organization is accredited, the numbers are entered correctly, but the card information is missing, then it should be checked a little later. After all, as mentioned above, there are failures in the operation of the system. If later the check does not show anything, then you should seek clarification from the operator who carried out the maintenance. If you refuse to deal with this issue, write a statement addressed to the director of the organization. If there is no result, you must contact the professional association of insurers.

Card recovery procedure

Previously, having lost a diagnostic card, car owners faced serious problems.
If, when stopped by a State Traffic Inspectorate employee, the driver did not present such a document, the road patrol officer had the right to issue an administrative fine, remove state registration numbers, or apply other penalties. The lost document had to be restored for a very long time, simultaneously contacting various government agencies and collecting a huge package of documents.

In 2021, the situation is somewhat different. So:

  • If at the time of loss of the diagnostic card the motorist still had a valid MTPL insurance policy, it does not need to be restored;

The insurance policy confirms the existence of the document, and as a result, the technical inspection.

  • Now the road inspector does not have the right to require the driver to provide a diagnostic card;
  • It is now possible to restore it at the nearest technical inspection point.

The restored card is issued on the day the motorist applies.

Recovering the mentioned document after its loss is not particularly difficult. You just have to contact the inspection operator.

The procedure for obtaining a copy does not even oblige you to visit the same certified center where the initial diagnosis was performed. It is enough to contact the nearest service branch, regardless of the location of the car and its place of registration. It is worth adding that you will not be able to get a duplicate for free - you will need to pay a certain amount of duty.

This should solve several problems at once:

  • will create a unified database;
  • will simplify the process of control and accounting of genuine copies;
  • will prevent abrasion as a result of constant wearing;
  • Losing a paper form.

But this is not yet practiced, and how to restore a car’s diagnostic card due to its loss still worries car owners.

The operation is extremely simple. By contacting the nearest certification center with an application, the client has the right to receive a duplicate. Since all accredited technical inspection operators are connected to the EAISTO automated database, the certificate can be returned in the form of a copy literally within one hour. The driver can find the nearest testing center at the service site of the Union of Motor Insurers, where there is a list of more than 4 thousand operators.

After visiting the nearest certified center, the owner of the mobile vehicle is required to submit a free-form application. It should indicate the state registration number of the car.

Re-obtaining an approval document seems to be much faster compared to restoring a lost vehicle passport.

If the term of the MTPL agreement has not expired, the approval certificate does not need to be restored, because the policy itself is a confirmation of the serviceability of the vehicle. Moreover, traffic police officers are prohibited from demanding a diagnostic certificate from the driver.

Once your auto liability policy expires, your lost card will need to be replaced. The car owner needs to visit the nearest certified inspection operator and write an application for a duplicate. The operator will enter the service platform of the unified automated system and issue the document required from him.

If it is not possible to obtain the certificate yourself, the car owner has the right to provide it to a third party using a notarized power of attorney.

Russian legislation stipulates the cost of issuing a duplicate diagnostic certificate in the amount of 10% of the cost of conducting a technical examination. The final amount will depend on the inspection rates established in the region.

how to restore a diagnostic card for osago

Typically rates fluctuate in the following range:

  • from 300 rub. - for passenger cars,
  • up to 1,000 - freight.

A lost or damaged diagnostic certificate can be legally restored without resorting to document forgery. The driver only needs to contact the nearest accredited inspection operator.

Some cases will require a repeat technical examination, but the latter will cost slightly more than obtaining a duplicate.

Once your car is three years old, you must undergo the first technical inspection. When you pass the diagnostics, you receive a document confirming your right to operate the car. Data on maintenance completion is recorded in the EAISTO database.

The next inspection should be carried out after two years, that is, when the car reaches 5 years of age.

According to the rules of technical inspection of cars, after 7 years of operation they are required to undergo a technical inspection once a year. Cars belonging to special categories are necessarily inspected more often - the inspection period is 2 times a year.

At the moment, there are no penalties for the lack of timely technical inspection for owners of passenger cars, but the lack of timely maintenance can greatly complicate the calculation of payments under the insurance policy if the car is involved in an accident during this period.

You can lose a card under completely different circumstances; sometimes it is actually easier to make a duplicate than to find or return the original card.

If restored, you will not need to undergo a re-inspection. All information about the state of the machine will be copied from the EAISTO database. You need:

  • Engage specialists who provide document replacement services. For example, Rosgosstrakh.
  • Provide vehicle details. The car number or VIN will do;
  • Pay for the production of a duplicate. Approximately 600-800 rubles;
  • The timing of card restoration must be clarified at the place of application. They vary greatly in different regions.
  • Pick up a completed document at a branch or order it delivered to your office or home. An extremely relevant service for cities with a population of over a million, for example in Moscow.

Usually, when restoring a diagnostic card, drivers are immediately interested in the cost of a repeat inspection. The cost of the service will vary depending on the region, age and make of the car.

Important: if a malfunction is discovered during maintenance, the owner is given 20 days to eliminate it. If the maintenance deadlines are violated, you will have to go through it again.

When you pass the diagnostics, you receive a document confirming your right to operate the car. Data on maintenance completion is recorded in the EAISTO database.

If you suddenly lost your diagnostic inspection card, don’t worry. Firstly, all diagnostic cards are registered in the traffic police database for technical inspections, so you do not need to undergo a technical inspection again and receive a diagnostic card.

If you want to get insurance and have lost your diagnostic card, then you can try to come to the insurance company and they will look up the number and all the necessary data in the EAISTO database, if they have access to it, and using this data they will issue you insurance. All you need is a vehicle registration certificate.

If the insurance company refuses to issue you insurance without a form, then you need to go to the nearest inspection point. According to Russian law, you are required to issue a duplicate of the lost inspection. The cost of the duplicate is set by the operator himself.

Coupons have completely stopped being issued; only those issued earlier are valid until the expiration date. You no longer need to carry them with you. Instead, diagnostic cards are issued.

But a new document is also needed only when concluding a car insurance contract to obtain an MTPL policy. How to restore a diagnostic card If the validity period of the MTPL policy exceeds the validity period of the diagnostic card, then if it is lost, there is no need to restore it.

Then you need to go through the MOT again to receive a new diagnostic card; this simple procedure has been noticeably simplified and practically does not cause any problems for car owners who want to know how to restore the technical inspection. How often do you need to undergo a technical inspection and what are the consequences of not having one?

After successfully completing the initial procedure and receiving a diagnostic card, it is necessary to prepare the car for the second maintenance two years later. At the same time, cars aged seven years or older must undergo technical inspection every year, and vehicles belonging to special categories are inspected every six months for various faults.

The vast majority of drivers, except those who drive taxis, passenger transport and vehicles transporting dangerous goods, are not required to carry a diagnostic card indicating a technical inspection. But when concluding an insurance contract or selling a car, the owner must hand over this document to certify its technical condition.

What punishment is provided for loss? According to current legislation, absolutely no liability is provided for the delay of a diagnostic card. In many ways, this contributes to the secondary significance of the document, since it is used only for issuing compulsory motor liability insurance and examining the condition of the car in some situations. Therefore, even if the maintenance is overdue, then no penalties should be expected from the legislation.

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